Shipping & Delivery Policy – Case World

Shipping to the United Kingdom

  • We currently ship exclusively to addresses within the United Kingdom (England, Scotland, Wales and Northern Ireland).

  • Orders are processed and dispatched from our fulfilment partner and typically leave our warehouse within 1-2 business days of order confirmation (Monday to Friday, excluding UK bank holidays).

  • Delivery times: Most UK orders are delivered within 5–7 business days. Please allow up to 14 business days in exceptional circumstances (customs, courier delays).

  • Shipping costs are calculated at checkout and displayed in GBP (£).

  • Every shipment includes tracking — once your order ships you’ll receive a tracking email.

Important import/customs information
Because we source globally, please note that certain items may be subject to UK import duties, customs clearance or additional handling delays. Case World UK covers the standard shipping cost; any import duty or customs charge that becomes the customer’s responsibility will be clearly disclosed at checkout or via email.

Delivery issues
If your order is delayed or hasn’t arrived after 14 business days, please contact us (support@case-world.store) with your order number and we will investigate with the courier.